Zendesk Suite
Zendesk Support
- Launch guide for Zendesk Support
- About triggers and how they work
- Customizing your help center theme
- Designing automated ticket workflows
- Fine Tuning: How to piece together your ideal Zendesk
- Planning your workflow
Zendesk Chat
- Adding LINE channels to the Zendesk Agent Workspace
- About Answer Bot for Zendesk messaging
- Using Flow Builder to automate conversations
- Introducing Zendesk Messaging
- Working with messaging in the Web Widget
- Managing languages in Flow Builder
Zendesk Explore
- Explore quick start guide
- Metrics and attributes for Zendesk Support
- Metrics and attributes for Zendesk Talk
- Understanding Explore datasets
- Getting started creating queries
- Formula writing resources